At Borlok Virtual Assistants, LLC, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website(s), you agree to the practices described here.
Last updated: May 22, 2025
1. Scope of This Privacy Policy
This privacy policy applies to Borlok Virtual Assistants, LLC and all related websites and brands operated under its umbrella, including but not limited to:
- Borlok VA
- Borlok Transcription
- Prepare to Bug In
- BVA Relationships
- Any future entities, services, or digital properties owned and operated by Borlok Virtual Assistants, LLC
All references to “we,” “our,” or “us” in this policy refer collectively to these entities.
2. Information We Collect
We may collect the following types of information when you visit our website or use our contact/order forms:
- Your name and email address
- Details you provide in contact forms or blog post orders
- Payment information (processed via Stripe, not stored by us)
- General website usage data (via Google Analytics, excluding demographics)
We do not collect sensitive demographic information such as age, gender, or personal interests.
3. How We Use Your Information
We use your information to:
- Respond to inquiries
- Process orders and deliver services
- Improve website experience and performance
We do not sell or share your contact information with third parties.
4. Payments and Security
Payments made through our website are processed securely by Stripe. We do not store or have access to your complete payment information. Stripe’s use of data is governed by Stripe’s privacy policy.
5. Cookies and Tracking
We use cookies to remember your preferences, monitor traffic, and enhance your experience. Third-party tools like Stripe or Google Analytics may also use cookies to perform essential functions.
You can manage cookie preferences through your browser settings.
6. Affiliate Disclosure
Our site may include affiliate links. Please see our affiliate disclosure. If you click on a link and make a purchase, we may earn a commission at no extra cost to you. We only promote products or services we believe are relevant and valuable to our readers.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this privacy policy, such as responding to inquiries or providing services. Information submitted through contact or order forms is typically retained for up to 12 months, unless needed for legal, accounting, or business purposes. When no longer required, we securely delete or anonymize it.
8. Third-Party Services
We use the following third-party services:
- WPForms – for collecting form submissions
- Stripe – for secure payment processing
- Google Analytics – for analyzing site traffic (demographic features are disabled)
Each service has its own privacy practices.
9. Privacy Laws and Compliance
The privacy policies that Borlok Virtual Assistants, LLC pays particular attention to include:
- Children’s Online Privacy Protection Act (COPPA) – We do not knowingly collect information from children under 13.
- CAN-SPAM Act – We provide opt-out options in all marketing emails and honor unsubscribe requests promptly.
- General Data Protection Regulation (GDPR) – We comply with data collection and processing rules for individuals in the EU.
- California Online Privacy Protection Act (CalOPPA) – We do not share personal information with outside parties without consent.
10. Online Privacy Policy Only
This policy applies only to information collected through our websites and does not apply to offline interactions or communications.
11. Your Rights and Choices
You have the right to access, update, or delete your information at any time. To request changes or ask questions, please contact us directly.
12. Contact Us
If you have any questions about this privacy policy, you can reach us at:
- Email: borlokva@borlokvirtualassistants.com
- Website: www.borlokvirtualassistants.com
