Privacy Policy

At Borlok Virtual Assistants, LLC, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website(s), you agree to the practices described here.

Last updated: October 22, 2025

1. Scope of This Privacy Policy

This Privacy Policy applies to Borlok Virtual Assistants, LLC and all related websites and brands operated under its umbrella, including but not limited to:

Borlok Virtual Assistants (Borlok VA)
Borlok VA Digital Training
Borlok Transcription
Prepare to Bug In
BVA Relationships
Pam’s Insightful Pen
AI Content Visionary
Any future entities, services, or digital properties owned and operated by Borlok Virtual Assistants, LLC.

All references to “we,” “our,” or “us” in this policy refer collectively to these entities.

2. Information We Collect

We may collect the following types of information when you visit our websites or use our contact/order forms:

Your name and email address
Details you provide in contact forms or blog post orders
Payment information (processed via Stripe, not stored by us)
General website usage data (via Google Analytics 4 and MonsterInsights, excluding demographics)

We do not collect sensitive demographic information such as age, gender, or personal interests.

3. How We Use Your Information

We use your information to:

Respond to inquiries
Process orders and deliver services
Improve website experience and performance

We do not sell or share your contact information with third parties.

4. Payments and Security

Payments made through our website are processed securely by Stripe or PayPal. We do not store or have access to your complete payment information. Each provider’s use of data is governed by its own privacy policy.

5. Cookies and Tracking

We use cookies to remember your preferences, monitor traffic, and enhance your experience. Third-party tools like Stripe, MonsterInsights, or Google Analytics may also use cookies to perform essential functions.

Visitors from the EU and California will see a cookie notice allowing consent or rejection of non-essential cookies.

You can manage cookie preferences through your browser settings.

6. Affiliate Disclosure

Our site may include affiliate links. If you click on a link and make a purchase, we may earn a commission at no extra cost to you. We participate in affiliate programs such as Commission Junction (CJ), Writesonic, and more. We only promote products or services we believe are relevant and valuable to our readers.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as responding to inquiries or providing services. Information submitted through contact or order forms is typically retained for up to 12 months, unless needed for legal, accounting, or business purposes. When no longer required, we securely delete or anonymize it.

8. Third-Party Services

We use the following third-party services:

WPForms – for collecting form submissions
Stripe – for secure payment processing
Google Analytics 4 (via MonsterInsights) – for analyzing site traffic (demographic features are disabled)
Substack and ConvertKit (now Kit) – for securely managing email subscriptions and newsletters

Each service has its own privacy practices.

9. AI and Automated Tools

We use AI-powered tools to assist in website optimization, image generation, and content creation. These tools operate on anonymized or non-identifiable data and do not store or process visitor information.

10. Privacy Laws and Compliance

The privacy policies that Borlok Virtual Assistants, LLC pays particular attention to include:

Children’s Online Privacy Protection Act (COPPA) – We do not knowingly collect information from children under 13.
CAN-SPAM Act – We provide opt-out options in all marketing emails and honor unsubscribe requests promptly.
General Data Protection Regulation (GDPR & UK-GDPR) – We comply with data collection and processing rules for individuals in the European Union and the United Kingdom.
Personal Information Protection and Electronic Documents Act (PIPEDA) – We adhere to fair information practices and privacy requirements for users in Canada.
California Online Privacy Protection Act (CalOPPA) and California Privacy Rights Act (CPRA) – We respect your right to control personal data and do not share personal information without consent.

11. Online Privacy Policy Only

This Privacy Policy applies only to information collected through our websites and does not apply to offline interactions or communications.

12. Your Rights and Choices

You have the right to access, update, or delete your information at any time. To request changes or ask questions, please contact us directly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always include a new “last updated” date. Significant changes will be announced via our website or email.

14. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

Email: borlokva@borlokvirtualassistants.com
Website: www.borlokvirtualassistants.com